- Free Helplines
- Low Cost Helplines
- Child Protection Related Sites (including web/cyber safety)
- Sexual Health and Relationship Information and Advice
- Specific Advice for LGBTQI+ Young People
- Drugs & Alcohol
- Emotional Well-being and Mental Health
- General Health & Lifestyle Advice and Information
- Info on Contraception
- Info on Pregnancy (including choices & parenthood)
The following helplines all offer a confidential and anonymous service. They are free unless otherwise stated and will not show up on your bill if phoning from a BT landline.
National Sexual Health Helpline
If you would like to talk to someone about a sexual health you can call the national sexual health helpline free on 0300 123 7123. Your call will be treated with sensitivity and in the strictest confidence. The Sexual Health helpline is open from 9am - 8pm Monday to Friday.
Dial 111 calls are free from landlines and mobile phones. (7 days a week, 24 hours a day)
Health information and help if you're feeling unwell.
Child protection helpline gives information, advice and counselling to anyone worried about a child.
0808 800 5000
0208 960 4000
Expertise and support around the threat of Female Genital Mutilation as a child protection issue. Monday to Friday 9:00 am to 5:30 pm
The Child Exploitation and Online Protection (CEOP) Centre website which is part of the UK police and dedicated to protecting children from sexual abuse.
Site for children, young people, parents, carers and teachers providing information on the websites young people like to visit, mobiles and new technology. Find out what's good, what's not and what you can do about it.
A site all about the potential dangers on interactive services online like chat, IM, online games, email and on mobiles.
Mainly info on domestic violence
www.brook.org.uk Brook has services around the UK offering free and confidential sexual health advice, contraception and counselling to young people under the age of 25. www.brook.org.uk offers a wealth of information including the Ask Brook 24/7 tool, which contains a searchable bank of over 500 FAQs.
www.fpa.org.uk (Family Planning Association - Straightforward information, advice and support on all aspects of sexual health, sex and relationships)
Sexual health website including info about local services for under 19s
Check it Out Service - Sutton
Check it Out is an NHS contraception and sexual health outreach service for the under 20s in the Sutton Borough. Whether you are a teenager or professional in need of advice or support, please get in touch.
0203 458 5074 / 0203 458 5073
Sexual Health South West London website. Provides information and advice on sexual health issues, clinic locations and opening times, and an online appointment booking service.
www.avert.org.uk (Info on HIV & AIDS)
www.bbc.co.uk/radio1/advice (Clear & frank info for young people on personal issues)
www.nhs.uk (NHS Choices - Advice on relationships, sex and contraception)
www.swish.nhs.uk (Sexual Health advice and services for those over age 19 living in South West London)
www.riseabove.org.uk Rise Above is about us all sharing our experiences, questions and challenges to get us ready for anything life throws at us.
Family and individual support for young people with gender identity issues
FFLAG: Family & Friends of Lesbians & Gays
Support, information and groups for Trans Young People
Drinking and You - there is a section for under 18s that links you to resources on different sites.
NHS Choices for information from the NHS.
Talk About Alcohol here you'll find quizzes, interactive games and facts about alcohol.
Talk to Frank for all you need to know about drugs (including alcohol)
Free helpline 0800 77 66 00 and a text service
If you're worried about your or someone else's drinking or if you're worried about dependency and alcohol problems, the following sites could help:
Addaction provides treatment, help and advice about alcohol and drugs for young people.
Adfam works with and for families affected by drugs and alcohol. Their goal is that no family member in need of support should go without it. If you are worried about someone then their website has lots of links to organisations which can help.
Drinkaware information on alcohol including an alcohol units calculator.
If you're worried about your own or someone else's drinking, you can call this free helpline, in complete confidence. They can put you in touch with your local alcohol list of local family support services.
Tel: 0300 123 1110 (Mon-Fri 9 am - 8 pm, weekends 11 am - 4 pm)
Barnardo’s provides a range of services to children, young people and families across the UK. Services address problems including sexual exploitation, substance misuse and homelessness.
British Association for Counselling and Psychotherapy (BACP)
Help to find a local Counsellor
01455 883300 / email@example.com
Calm (Campaign Against Living Miserably)
Helpline for young men (15-35) who may be feeling suicidal, struggling or feeling down. Webchat service nightly 5pm-midnight.
Our helpline service is open 5pm-midnight every day of the year
0800 802 5858 FREE / info@theCALMzone.net
Young People Living After Loss – Youth Bereavement Project
Support for young people who are affected by someone dying.
0808 808 1677 FREE / firstname.lastname@example.org
Help and advice on subjects such as sexting, relationship abuse, consent, rape and porn.
The Mix is the UK’s free, confidential and multi-issue helpline service for young people under 25 who need help, but don’t know where to turn. We help young people find a path to a brighter future.
0808 808 4994 FREE
Phone, webchat, email or text. Every day from 1pm – 11pm.
Kooth offers online counselling and peer support anonymously on any issue
Monday-Friday: 12 noon till 10pm
Weekend: 6pm till 10pm
National Domestic Violence Helpline
0808 2000 247 FREE
Support for people worried about domestic abuse
PAPYRUS – Prevention of Young Suicide
A confidential helpline, staffed by trained professionals who give non-judgemental support, practical advice and information to young people under the age of 35 feeling suicidal or anyone concerned that a young person they know may be at risk of suicide
0800 068 4141 FREE HOPELineUK / email@example.com
Self Injury Support
Text and email support service for young women affected by self-harm.
Also a helpline for women of any age to contact. Open every evening.
PO BOX 3240, Bristol, BS2 2EF
0117 927 9600 / firstname.lastname@example.org
This site is a key information resource for young people who self-harm, their friends and families. Our aim is to provide you with information, resources to help you manage so you get the support and help you need.
Solace Sexual Assault Referral Centre in Surrey
Solace Sexual Assault Referral Centres (SARCs) provide local communities with a safe, discreet and caring environment to support victims of rape and sexual assault.
Choosing for You
Help to work out which therapy, treatment or medication might help young people
A place to report hate crime
Find a Therapist
Help to find a therapist
Money Worries - Turn2us
Help with money worries and help to work out any benefits you are entitled to.
Download an App with health information and advice for young people in London
Emotional health and well-being
Young people's guide to real life issues
Connexions Direct Young People's Service
www2.cxdirect.com/home.htm - About Us
www2.cxdirect.com/index.htm - Web-chat
www2.cxdirect.com/email.htm - Email Us
080 800 13 2 19 - Call Us
07766 4 13 2 19 - Text Us
Crimestoppers site for young people
Family Planning Association - A great guide to all kinds of contracpetion including lots of information about different contraceptive pills
Aimed at dads
Option to e-mail a midwife your questions with specific section for young mums and dads
Support for pregnancy, birth and early parenthood