Due to COVID-19 (Coronavirus) developments in the UK, most walk-in sexual health clinics, and other non-appointment or non-urgent open access services for young people in your borough, will be affected. Read more

You will be directed to call the service first or go online, for example, to use online STI testing. Please check on the relevant local service webpages for details before visiting any service.

Do not attend any health service if you suspect you have Coronavirus. Please check the latest NHS information and advice at www.nhs.uk/coronavirus. This includes information about using the NHS 111 service if your need is urgent.

Off The Record (Richmond)

2 Church Street

Open in Google Maps

Telephone: 020 8744 1644

Main Contact: Deborah Kerpner


If you're not sure where to go with any kind of problem Off the Record can help.  This walk in service is FREE and confidential.

You can drop-in on your own or with friends or phone on the number below.  Usually someone can see you straight away (see opening times) but if we are busy we may ask you to wait or come back later.

You can:

  • Come to talk if you are having a crises about anything and don't know where else to go
  • Call in to look through our leaflets
  • Bring a friend who you think may need some help

We can help by giving information and are happy to talk about anything that might be bothering you.

We can talk to you about sexual health or relationship problems (but we can't give contraceptive advice or the pill - come to Monday's clinic.

If we can't help we'll try to suggest where else to go.


Sexual Health
  • Free Condoms
  • Chlamydia Screening
  • Advice
  • Relationship / Domestic Abuse
  • Sexual Assault Advice, Help and Information
  • Free Pregnancy Testing
  • Advice
  • Free Pregnancy Testing
Emotional Health and Wellbeing
  • Counselling
  • Information and Advice
  • LGBTQ - Lesbian / Gay / Bisexual / Transgender / Questioning
  • Mental Health Services
  • Relationship / Domestic Abuse
  • Sexual Assault Advice, Help and Information
  • Young Parents Services
  • Youth Services

Opening Hours:

Monday:3:00pm - 5:00pm
Tuesday:2:00pm to 8:00pm
Wednesday:3:30pm to 8:00pm
Thursday:3:30pm to 8:00pm
Friday:2:30pm to 6:30pm
Saturday:10:00am to 2:00pm
Notes:Sexual health walk-in clinic - Monday 3.00pm - 5.00pm

Please note: The website is not checked on a daily basis. Some service details may not reflect real time / last minute changes. If in doubt, please call or email the service directly before travelling to avoid disappointment.


Bus Routes 281, R70, 290, 267, R68, 33

Church Street is off King Street - Twickenham's main street; it is at the far end opposite the Church.

Find bus routes in your area »