- Free Helplines
- Low Cost Helplines
- Child Protection Related Sites (including web/cyber safety)
- Sexual Health and Relationship Information and Advice
- Specific Advice for LGBTQI+ Young People
- Drugs & Alcohol
- Emotional Well-being and Mental Health
- General Health & Lifestyle Advice and Information
- Info on Contraception
- Info on Pregnancy (including choices & parenthood)
The following helplines all offer a confidential and anonymous service. They are free unless otherwise stated and will not show up on your bill if phoning from a BT landline.
0800 1111 24 hours a day 7 days a week
Free, confidential, 24-hour helpline for children in distress or danger
0800 28 29 30 Mon-Sun 7am-midnight
Free and confidential sexual health helpline including info about local services for under 19s
0845 4647 7 days a week, 24 hours a day
Health information and help if you're feeling unwell.
0208 960 4000
Expertise and support around the threat of Female Genital Mutilation as a child protection issue. Monday to Friday 9:00 am to 5:30 pm
The Child Exploitation and Online Protection (CEOP) Centre website which is part of the UK police and dedicated to protecting children from sexual abuse.
Site for children, young people, parents, carers and teachers providing information on the websites young people like to visit, mobiles and new technology. Find out what's good, what's not and what you can do about it.
A site all about the potential dangers on interactive services online like chat, IM, online games, email and on mobiles.
Mainly info on domestic violence
Ask Brook is a service giving sexual health information, support and signposting for anyone under 25, anywhere in the UK.
Ask Brook is made up of three things:
• A webchat service run by advisors. For webchat, click here and look for the blue tab in the bottom right-hand corner of your screen.
• A text chat service run by advisors You can contact an advisor by text on 07537 402 024 (standard SMS rates)
• Ask Brook 24/7 tool. You can access the Ask Brook 24/7 tool anytime, day or night, here.
Ask Brook is confidential. That means we won’t tell anyone you’ve contacted us unless we think you are in really serious danger.
www.fpa.org.uk (Family Planning Association - Straightforward information, advice and support on all aspects of sexual health, sex and relationships)
www.avert.org.uk (Info on HIV & AIDS)
www.likeitis.org.uk (Information about all aspects of sex education and teenage life)
www.bbc.co.uk/radio1/advice (Clear & frank info for young people on personal issues)
www.nhs.uk (NHS Choices - Advice on relationships, sex and contraception)
www.swish.nhs.uk (Sexual Health advice and services for those over age 19 living in South West London)
www.queeryouth.org.uk (National LGBT youth organisation site)
www.broken-rainbow.org.uk (Support for lesbian, gay, bisexual and transgender (LGBT) people who are experiencing domestic violence)
FFLAG: Family & Friends of Lesbians & Gays
Support, information and groups for Trans Young People
D-Zone is an award winning website with lots of information for 11-14 years olds, to help you stay safe.
Drinking and You there is a section fo under 18s that links you to rescources on different sites.
NHS Choices for information from the NHS.
Talk About Alcohol here you'll find quizzes, interactive games and facts about alcohol.
Talk to Frank for all you need to know about drugs (including alcohol)
Free helpline 0800 77 66 00 and a text service
If you're worried about your or someone else's drinking or if you're worried about dependency and alcohol problems, the following sites could help:
Addaction provides treatment, help and advice about alcohol and drugs for young people.
Adfam works with and for families affected by drugs and alcohol. Their goal is that no family member in need of support should go without it. If you are worried about someone then their website has lots of links to organisations which can help.
Alateen is part of the Al-Anon fellowship and has been developed for young people.
Childline provides confidential help and counselling for young people. FREE phone 0800 1111
Drinkaware information on alcohol including an alcohol units calculator.
Drinkline If you're worried about your own or someone else's drinking, you can call this free helpline, in complete confidence. They can put you in touch with your local alcohol list of local family support services. Tel: 0300 123 1110 (Mon-Fri 9 am - 8 pm, weekends 11 am - 4 pm)
Families Anonymous for families and friends concerned about a loved one's drug problems. Tel: 0845 1200 660.
British Association for Counselling and Psychotherapy (BACP)
Help to find a local Counsellor
01455 883300 / email@example.com
Calm (Campaign Against Living Miserably)
Helpline for young men (15-35) who may be feeling suicidal, struggling or feeling down. Webchat service nightly 5pm-midnight.
Our helpline service is open 5pm-midnight every day of the year
0800 802 5858 FREE / info@theCALMzone.net
Young People Living After Loss – Youth Bereavement Project
Support for young people who are affected by someone dying.
0808 808 1677 FREE / firstname.lastname@example.org
We offer support and information for the bereaved and survivors of major disasters that occur in the UK and Overseas
Get Connected is the UK’s free, confidential and multi-issue helpline service for young people under 25 who need help, but don’t know where to turn. We help young people find a path to a brighter future.
0808 808 4994 FREE / email@example.com
Phone, webchat, email or text. Everyday from 1pm – 11pm.
Kooth offers online counselling and peer support anonymously on any issue
Monday-Friday: 12 noon till 10pm
Weekend: 6pm till 10pm
National Domestic Violence Helpline
0808 2000 247 FREE
Support for people worried about domestic abuse
PAPYRUS – Prevention of Young Suicide
A confidential helpline, staffed by trained professionals who give non-judgemental support, practical advice and information to Young people under the age of 35 feeling suicidal or anyone concerned that a young person they know may be at risk of suicide
0800 068 4141 FREE HOPELineUK / firstname.lastname@example.org
Rape Crisis South London
A helpline for anyone who has experienced sexual abuse or rape
0808 802 9999
12:00 – 14:30 daily, 19:00 – 21:30 daily
Self Injury Support
Text and email support service for young women affected by self-harm.
Also a helpline for women of any age to contact. Open every evening.
PO BOX 3240, Bristol, BS2 2EF
0117 927 9600 / email@example.com
This site is a key information resource for young people who self-harm, their friends and families. Our aim is to provide you with information, resources to help you manage so you get the support and help you need.
Help to understand CAMHS – Mental Health Support Services for Young People
Choosing for You
Help to work out which Therapy, Treatment or Medication might help young people
A place to report Hate Crime
Find a Therapist
Help to find a therapist
Money Worries - Turn2us
Help with money worries and help to work out any benefits you are entitled to.
www.youngminds.org.uk (Emotional health and wellbeing)
www.youthinformation.com (National Youth Agency site)
www.thesite.org (Young people's guide to real life issues)
www.teenagehealthfreak.com (Chat, email or visit Dr Ann's virtual surgery)
www.base.uk.net (Connexions service in Wandsworth)
Connexions Direct Young People's Service
www2.cxdirect.com/home.htm - About Us
www2.cxdirect.com/index.htm - Web-chat
www2.cxdirect.com/email.htm - Email Us
080 800 13 2 19 - Call Us
07766 4 13 2 19 - Text Us
Free face to face, telephone and online counselling on issues affecting emotional well-being such as bullying, family relationships and exam pressure.
020 7812 1735 - Call Us
07791 309 142 - Text Us
firstname.lastname@example.org - Email Us
www.fearless.org (Crimestoppers site for young people)
If in Doubt, Check it Out (Info on health and well-being mainly for young people in Sutton)
thisisabuse.direct.gov.uk (Advice for young people in abusive relationships)
www.weknowbest.co.uk (Tell us how to provide services you need)
www.fpa.org.uk (Family Planning Association - A great guide to all kinds of contracpetion including lots of information about different contraceptive pills)
www.fnf.org.uk (Aimed at dads. Helpline 0300 0300 363)
www.fatherhoodinstitute.org (Aimed at dads)
www.midwivesonline.com (Option to e-mail a midwife your questions with specific section for young mums and dads)
www.nctpregnancyandbabycare.com (Support for pregnancy, birth and early parenthood)
www.efc.org.uk (Education for Choice site supporting young people's right to informed choice on abortion. Information and resources)