Sexual health, drugs and alcohol services for teenagers in South West London

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Useful Contacts

The following helplines all offer a confidential and anonymous service. They are free unless otherwise stated and will not show up on your bill if phoning from a BT landline.

Free Helplines

National Sexual Health Helpline
If you would like to talk to someone about a sexual health you can call the national sexual health helpline free on 0300 123 7123. Your call will be treated with sensitivity and in the strictest confidence. The Sexual Health helpline is open from 9am - 8pm Monday to Friday.

0800 1111 24 hours a day 7 days a week
Free, confidential, 24-hour helpline for children in distress or danger
0800 28 29 30 Mon-Sun 7am-midnight
Free and confidential sexual health helpline including info about local services for under 19s


Low Cost Helplines (will show up on your bill)

NHS Direct
0845 4647 7 days a week, 24 hours a day
Health information and help if you're feeling unwell.


Child Protection Related Sites (including web/cyber safety)
0208 960 4000
Expertise and support around the threat of Female Genital Mutilation as a child protection issue. Monday to Friday 9:00 am to 5:30 pm
The Child Exploitation and Online Protection (CEOP) Centre website which is part of the UK police and dedicated to protecting children from sexual abuse.
Site for children, young people, parents, carers and teachers providing information on the websites young people like to visit, mobiles and new technology. Find out what's good, what's not and what you can do about it.
A site all about the potential dangers on interactive services online like chat, IM, online games, email and on mobiles.
Mainly info on domestic violence


Sexual Health and Relationship Information and Advice
Ask Brook is a service giving sexual health information, support and signposting for anyone under 25, anywhere in the UK.

Ask Brook is made up of three things:
    •    A webchat service run by advisors. For webchat, click here and look for the blue tab in the bottom right-hand corner of your screen.
    •    A text chat service run by advisors You can contact an advisor by text on 07537 402 024 (standard SMS rates)
    •    Ask Brook 24/7 tool. You can access the Ask Brook 24/7 tool anytime, day or night, here.

Ask Brook is confidential. That means we won’t tell anyone you’ve contacted us unless we think you are in really serious danger. (Family Planning Association - Straightforward information, advice and support on all aspects of sexual health, sex and relationships) (Info on HIV & AIDS) (Information about all aspects of sex education and teenage life) (Clear & frank info for young people on personal issues) (NHS Choices - Advice on relationships, sex and contraception) (Sexual Health advice and services for those over age 19 living in South West London)


Specific Advice for LGBTQI+ Young People (National LGBT youth organisation site) (Support for lesbian, gay, bisexual and transgender (LGBT) people who are experiencing domestic violence)
Family and individual support for young people with gender identity issues
Promoting LGBT health, wellbeing (includes a youth counselling service)
FFLAG: Family & Friends of Lesbians & Gays

Gendered Intelligence
Support, information and groups for Trans Young People


Drugs & Alcohol

Alcohol Education Trust provides useful information for young people, parents, carers and teachers. Download a leaflet here.

D-Zone is an award winning website with lots of information for 11-14 years olds, to help you stay safe.

Drinking and You there is a section fo under 18s that links you to rescources on different sites.

NHS Choices for information from the NHS.

Talk About Alcohol here you'll find quizzes, interactive games and facts about alcohol.

Talk to Frank for all you need to know about drugs (including alcohol)
Free helpline 0800 77 66 00 and a text service

If you're worried about your or someone else's drinking or if you're worried about dependency and alcohol problems, the following sites could help:

Addaction provides treatment, help and advice about alcohol and drugs for young people.

Adfam works with and for families affected by drugs and alcohol. Their goal is that no family member in need of support should go without it. If you are worried about someone then their website has lots of links to organisations which can help.

Alateen is part of the Al-Anon fellowship and has been developed for young people.

Childline provides confidential help and counselling for young people. FREE phone 0800 1111

Drinkaware information on alcohol including an alcohol units calculator.

Drinkline If you're worried about your own or someone else's drinking, you can call this free helpline, in complete confidence. They can put you in touch with your local alcohol list of local family support services. Tel: 0300 123 1110 (Mon-Fri 9 am - 8 pm, weekends 11 am - 4 pm)

Families Anonymous for families and friends concerned about a loved one's drug problems. Tel: 0845 1200 660.


Emotional Well-being and Mental Health

Anxiety UK
Information and support on anxiety
Helpline on 08444 775 774 / / Live Chat
Available from Monday to Friday, 9:30am-5:30pm, with the exception of bank holidays

Barnardo’s provides a range of services to children, young people and families across the UK. Services address problems including sexual exploitation, substance misuse and homelessness.

BEAT Beating Eating Disorders
Information and support on eating disorders and problems
0845 634 7650 (Youthline) /
If you are aged under 25, we can call you back.

British Association for Counselling and Psychotherapy (BACP)
Help to find a local Counsellor
01455 883300 /

Calm (Campaign Against Living Miserably)
Helpline for young men (15-35) who may be feeling suicidal, struggling or feeling down. Webchat service nightly 5pm-midnight.
Our helpline service is open 5pm-midnight every day of the year
0800 802 5858 FREE /

Child Bereavement Charity
Support for young people who are affected by someone dying.
0800 028 8840 FREE /

Young People Living After Loss – Youth Bereavement Project
Support for young people who are affected by someone dying.
0808 808 1677 FREE /

Disaster Action
We offer support and information for the bereaved and survivors of major disasters that occur in the UK and Overseas
01483 799066

Disrespect NoBody
Disrespect NoBody help and adivce on subjects such as sexting, relationship abuse, consent, rape, and porn.

Get Connected
Get Connected is the UK’s free, confidential and multi-issue helpline service for young people under 25 who need help, but don’t know where to turn. We help young people find a path to a brighter future.
0808 808 4994 FREE /
Phone, webchat, email or text. Everyday from 1pm – 11pm.

Grief Encounter
Online Counselling, face to face Support, Activities and Therapy
The Lodge, 17 East End Road, London N3 3QE
020 8371 8455 /

Kooth offers online counselling and peer support anonymously on any issue
Monday-Friday: 12 noon till 10pm
Weekend: 6pm till 10pm

National Domestic Violence Helpline
0808 2000 247 FREE
Support for people worried about domestic abuse

PAPYRUS – Prevention of Young Suicide
A confidential helpline, staffed by trained professionals who give non-judgemental support, practical advice and information to Young people under the age of 35 feeling suicidal or anyone concerned that a young person they know may be at risk of suicide
0800 068 4141 FREE HOPELineUK /

Rape Crisis South London
A helpline for anyone who has experienced sexual abuse or rape
0808 802 9999
12:00 – 14:30 daily, 19:00 – 21:30 daily

Open 24 hours a day, 7 days a week, 365 days a year
If something is troubling you, then get in touch. We're here 24 hours a day, 365 days a year
08457 90 90 90 /

Self Injury Support
Text and email support service for young women affected by self-harm.
Also a helpline for women of any age to contact. Open every evening.
PO BOX 3240, Bristol, BS2 2EF
0117 927 9600 /

Self-Harm Support
This site is a key information resource for young people who self-harm, their friends and families. Our aim is to provide you with information, resources to help you manage so you get the support and help you need.

Solace Sexual Assault Referral Centre in Surrey
Solace Sexual Assault Referral Centres (SARCs) provide local communities with a safe, discreet and caring environment to support victims of rape and sexual assault.

Support Line
SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue
01708 765200 /

Understanding CAMHS
Help to understand CAMHS – Mental Health Support Services for Young People

Choosing for You
Help to work out which Therapy, Treatment or Medication might help young people

Hate Crime
A place to report Hate Crime

Find a Therapist
Help to find a therapist

Money Worries - Turn2us
Help with money worries and help to work out any benefits you are entitled to.


General Health & Lifestyle Advice and Information (Emotional health and wellbeing) (National Youth Agency site) (Young people's guide to real life issues) (Chat, email or visit Dr Ann's virtual surgery) (Connexions service in Wandsworth)

Connexions Direct Young People's Service - About Us - Web-chat - Email Us
080 800 13 2 19 - Call Us
07766 4 13 2 19 - Text Us
Free face to face, telephone and online counselling on issues affecting emotional well-being such as bullying, family relationships and exam pressure.

020 7812 1735 - Call Us
07791 309 142 - Text Us - Email Us (Crimestoppers site for young people)

If in Doubt, Check it Out (Info on health and well-being mainly for young people in Sutton) (Advice for young people in abusive relationships) (Tell us how to provide services you need)


Info on Contraception (Family Planning Association - A great guide to all kinds of contracpetion including lots of information about different contraceptive pills)


Info on Pregnancy (including choices & parenthood) (Aimed at dads. Helpline 0300 0300 363) (Aimed at dads) (Option to e-mail a midwife your questions with specific section for young mums and dads) (Support for pregnancy, birth and early parenthood) (Education for Choice site supporting young people's right to informed choice on abortion. Information and resources)

Emergency Help

If you have an emergency concern for your safety call 999 to get help from the Police, Ambulance or Fire Services – they are all there for you. You can also confidentially call Childline on 0800 1111, 24 hours a day every day with any concern.

If you are concerned or worried you may be pregnant or are looking for emergency contraception take a look at our local services page to find help close to you.